FACTS

WHAT DOES WHAT DOES CERTUS DO WITH YOUR PERSONAL INFORMATION?


Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number
  • Income
  • Account balances
  • Payment history
  • Credit history
  • Credit Scores
When you are no longer our customer, we continue to share your information as described in this notice.

How?

All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons Certus chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information

Does CertusBank share?

 Can you limit this sharing?

For our everyday business purposes —
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus

 YES NO

For our marketing purposes —
to offer our products and services to you

 YES NO

For joint marketing with other financial companies

 YES NO

For our affiliates’ everyday business purposes —
information about your transactions and experiences

 YES NO

For our affiliates’ everyday business purposes —
information about your creditworthiness

 NO WE DON’T SHARE
For our affiliates to market to you NO WE DON'T SHARE

For nonaffiliates to market to you

 NO WE DON’T SHARE

Questions?

Call toll-free 1-800-596-7100 or go to www.certusbank.com

Who We Are
Who is providing this notice? Certus means Certus legal entities that utilize Certus in their names.

What we do
How does CertusBank, N.A. protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

We also maintain other physical, electronic and procedural safeguards to protect this information and we limit access to information to those employees for whom access is appropriate.
How does CertusBank, N.A.collect my personal information?

We collect your personal information, for example, when you

  • Open an account
  • Deposit Money
  • Pay your bills
  • Apply for a loan
  • Use your credit or debit card
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can’t I limit all sharing?

Federal law gives you the right to limit only

  • sharing for affiliates’ everyday business purposes—information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.


Definitions
Affiliates

Companies related by common ownership or control. They can be financial and non-financial companies. Our affiliates include:

  • Companies with a Certus name such as: CertusCapital Markets, LLC, CertusCapital Advisors, LLC and CertusInsurance Inc.
Nonaffiliates

Companies not related by common ownership or control. They can be financial and non-financial companies.

  • Certus does not share with nonaffiliates so they can market to you.
Joint Marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • Our joint marketing partners include insurance companies, credit card companies and other financial service companies.